WordPress Maintenance Care and Support Plans

Is your businees work keeping your from updating your website? Do you need your wordpress fix? Choose a plan that fits your business with our on-demand service for your website.

Stainless

Top of the line. Perfect for website owners who need extra support and wordpress management.

Requests small or big are fixed typically 30 min each or up to 2 hours.

MAINTENACE

  • WordPress Core, Plugin, & Theme Updates
  • Daily Database Optimization
  • Real-time Uptime Monitoring
  • Daily Security scans
  • Daily Performance speed scans
  • Daily Backups
  • Weekly Reporting

SUPPORT

  • Up to 18 tasks per month

$280/month

$240/month

quarterly      yearly      one-time

no contract. cancel anytime.

Alloy

Starter Support, great for starting you brand new project recommended for small businesses and startups.

MAINTENANCE

  • WordPress Core, Plugin, & Theme Updates
  • Daily Database Optimization
  • Real-time Uptime Monitoring
  • Bi-Weekly Security scans
  • Bi-Weekly Performance speed scans
  • Bi-Weekly Backups
  • Weekly Reporting

SUPPORT

  • Up to 6 tasks per month

$160/month

$120/month

quarterly      yearly      one-time

no contract. cancel anytime.

Carbon

Basic monitoring and updates, just need an extra eye on your website. 

We cover the bare needs for your website to keep you updated and running.

MAINTENANCE

  • Keep your site up to date with the latest plugins and theme.
  • Security scans
  • Performance speed scans
  • 1 Monthly Backup

NO SUPPORT

$80/month

$60/month

no contract. cancel anytime.

WordPress Website Plans

Is your businees work keeping your from updating your website? Do you need your wordpress fix? Choose a plan that fits your business with our on-demand service for your website.

Spark

Let your business stand out with a unique and creative website that attracts customers and works as a 24/7 sales machine. Get a basic website package with us today and start converting online traffic to new contacts and leads!

WHAT’S INCLUDED

  • One-pager Web Page
  • Social Media Integration
  • General Contact Form
  • Up to Six Stock Photos
  • Mobile Ready Responsive Site Design
  • SEO Customized Keyword Driven Content & Content Management
  • Initial SEO Setup
  • Google Analytic

$100

$1200

$1200

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quarterly      yearly      one-time

Tinder

WHAT’S INCLUDED

  • Up to 5 Custom Web Pages
  • Social Media and Google Map Integration
  • General Contact Form
  • Up to Ten Stock Photos
  • Mobile Ready Responsive Site Design
  • SEO Customized Keyword Driven Content & Content Management
  • Initial SEO Setup
  • Google Analytic

$1800

quarterly      yearly      one-time

WildFire

Our Top of the Line Package. This package design is designed to provide access to a larger (and continually growing) market.

WHAT’S INCLUDED

  • Up to 10 Custom Web Pages
  • Mobile Ready Responsive Site Design
  • Advanced Contact Form (RFQ)
  • Social Media Integration & Google Map Integration
  • Blog Page Initial Content Development and Blog Page Setup
  • Newsletter Sign-Up and/or Customized Form Set UP
  • Customized SEO and Keyword Driven Content Development & Management
  • Focused SEO Setup
  • Advanced Gallery/Portfolio, including professional photography session
  • Up to 10 HD Stock Photos
  • Google Analytics

$2750

Inferno

WHAT’S INCLUDED

  • Up to 15 Custom Web
  • Mobile Ready Responsive Site Design
  • Advanced Contact Form (RFQ)
  • Additional Customized Form
  • Social Media Integration & Advanced Google Map API
  • Social Blogging Platform Blog Page Setup, Initial Content Development and Blog Page Setup
  • Newsletter Sign-Up and Customized Form Set up
  • Back-link Setup and Recommendations to enhance SEO optimization
  • Email Setup (1 email user)
  • SSL (Website Security)
  • Advanced SEO Setup
  • Up to 50 HD Stock Photos
  • Social Media Setup for new platforms
  • Analytics Reporting
  • Google Analytics
  • Logo Design
  • Marketing Campaign Development for site launch

$3650

Bonfire

Looking to have a site built with ALL the benefits and anything you can think of, including all of the best web technology available and all features we offer. This integrative and adaptive design takes your mobile-friendly site to the next-level, expanding your exposure to its maximum reach.

WHAT’S INCLUDED

  • Up to 15 Custom Web
  • Mobile Ready Responsive Site Design
  • Advanced Contact Form (RFQ)
  • Additional Customized Form
  • Social Media Integration & Advanced Google Map API
  • Social Blogging Platform Blog Page Setup, Initial Content Development and Blog Page Setup
  • Newsletter Sign-Up and Customized Form Set up
  • Back-link Setup and Recommendations to enhance SEO optimization
  • Email Setup (1 email user)
  • SSL (Website Security)
  • Advanced SEO Setup
  • Up to 50 HD Stock Photos
  • Social Media Setup for new platforms
  • Analytics Reporting
  • Google Analytics
  • Logo Design
  • Marketing Campaign Development for site launch

$4500+

no contract. cancel anytime.

You can learn more about our Terms of Service

FAQs

Frequently Asked Questions

DO YOU ONLY SUPPORT WORDPRESS?

Currently our goal is to provide assitance to WordPress, but Osiris Web Project future development is to work with all platforms such as Joomla, Drupal, and HTML. If you have any of these CMS or HTML platforms please contact us and we will let you know if we can still assist you with your project. 

WHAT ARE YOU HOURS OF SUPPORT?

Our support hours are between 9 AM – 5 PM Eastern Time, Monday through Friday, weekend and holidays by appointment or expedited services. If you are in need of additional services on the weekend or holidays please contact us and we will make arrangements for your project. 

HOW DOES TASKS/SUPPORT WORK?

We use support tickets rather than phone calls. We want to make sure that all communication is documented and extremely clear. This makes it easier for you and our entire team to know what’s going on with your site.

Submitted through your account dashboard is the easiest way to authenticate your support ticket. You can also email at any time from the email address associated with your OsirisWP account.

Tasks submitted for your website should be an average from 10 to 30 minutes limit per request. This would mean small changes to an already existing website; small css additions, uploading images and/or text, changing images, texts, or videos, these are a few examples of simple tasks. Larger request (if applicable) will require an add-on of hourly service of $88/per task.

 

WHAT IS NOT INCLUDED?

We are not reponsible for modifying the source code for plugins or themes files, please consult the respective software author. We know modifying an authors work can be cumbersome, if and/or when you have communicated to the author and the instructions may overwhelm or may be a challenge to resolve please contact us. [Additional Add-on services are available if your project demands more care.]

CAN I CHANGE MY PLAN?

Once logged into your account you may be able to change you subscription levels. We would suggest if you are planning to change your plan to make adjustments before the next billing cycle.

WHEN WILL I BE BILLED?

Billing is based on a month-to-month or annual schedule from your start date, and can be canceled anytime. 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Currently we only accept major credit cards with Authorize.net and PayPal. These platforms and our site use the highest level of security for your payment processing and compliances.

WHAT HAPPENS WHEN MY SUBRSCRIPTION EXPIRES?

When your subscription is close to renewal you will get a reminder of the upcoming statement. You will have 3 day after your due date to update your subscription. If no payment is aquired, your account will be in suspension until the next 30 day or when payment is updated. If you account is inactive of payment for 30 days the account will be removed from our system.

ARE THERE REFUNDS?

We maintain a policy of no refunds. Due to the month-to-month or annual, cancel anytime nature of this agreement we shall not be compelled to issue a refund, pro-rated or otherwise for any reason. We reserve the right to issue a refund or exchange to another service on a case-by-case basis at our sole discretion.

HOW SECURE IS MY PAYMENT INFO?

Information you send or get through the site is private. We do not send or partner with any third party afflilates. Please review our Privacy Policy for more information.

HOW CAN WE CONTACT YOUR COMPANY?

You can reach our office, for support you may reach us at (773) 609-3210 or by email at support@my1solution.com

WHAT IF I ONLY NEED WP MAINTENANCE?

Essential Maintenance is a service for maintaining your plugins and themes to the latest updates and wordpress core files without worries of any compromising attacks to your website, optimizing your database for faster backend and frontend speed, backup services to be assured for the latest restore in case of an emergency, while monitoring your security of your website. If you are looking for these core services click here to Get Started.

WHAT IF I ONLY NEED WP SUPPORT?

SUPPORT+ is assited management providing small or large request for your website. 

Task submitted for your website will be sent for approval to a OsisrisWP team member. Once the scope of work is reviewed we will contact you through email with a cost and time-frame of completion. Typical request add-on of hourly service of $88/per task. Typical turn-around time for support ranges 24 – 72 hours to complete.

If you are looking for these support services click here to Get Started.

I have more questions but it is not listed here?

You may visit our contact us page and we can assist you further.